The person who signs up on my mailing list are not receiving confirmation email

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    Asked on December 13, 2012 at 04:54 PM

    Hello! I just signed up with JotForm and love the ease in making forms. However, I want the person who signs up to receive a confirmation email and it is not working so far. Can you give me a walk-through on how to make sure this works? I'm using a 2nd email address of my own as the person submitting the form. My business email receives the email telling me that there was a new form submission but my alternate email is not receiving an email telling them their submission was successful.



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    Answered on December 13, 2012 at 05:18 PM

    A picture is worth a 100 words.

    Hopefully this helps explain what you have got wrong.


    Can you try those suggested fixed and let us know if any problems remain?


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    Answered on December 13, 2012 at 05:47 PM

    That worked! Thank you so much!!!!!!