What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Feature suggestion: Sort order in forum for 'ASKED' questions

    Asked by mtlscouts_committee on December 13, 2012 at 09:03 PM

    When I click on the 'ASKED' button in the support forum, it shows all of the questions I have asked.  However, it shows the oldest stuff first.  Now that I have more than a screenfull of entries I always need to go to the next page to see recent stuff.

     

    Thanks;

  • Profile Image
    JotForm Support

    Answered by idarktech on December 13, 2012 at 10:28 PM

    You are right, I think this should be reversed. I have now forwarded your request to our dev team. We'll let you know once its fixed. Thanks!

  • Profile Image
    JotForm Founder

    Answered by aytekin on December 14, 2012 at 04:19 AM

    Done. 

  • Profile Image

    Answered by mtlscouts_committee on December 14, 2012 at 11:26 AM

    wow!  that was quick.

  • Profile Image

    Answered by mtlscouts_committee on January 07, 2013 at 10:28 AM

    There seems to be a minor issue with this change.

    At this time (Jan 7, 2013 @ 10:30AM Eastern time), The most recently updated topic is actually showing on my second page, mixed in with topics that were last updated over a month ago.  It clearly indicates that it was updated 5 hours ago.  This was an old topic that I recently updated, and your support team has also updated after me.

    The topic is:  When editing submission the name prefix field & email confirmation fields are not populated

    Thanks;

  • Profile Image
    JotForm Support

    Answered by idarktech on January 07, 2013 at 12:00 PM

    @mtlscouts_committee

    Thanks for the clarification. We'll investigate this further and inform you here once it's sorted.

    Thanks!