Having problems downgrading

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    Panthers
    Asked on December 13, 2012 at 09:26 PM

    I'm trying to get my password so I can downgrade.  I can enter my user ID, but after that the screen is dead.  How can I downgrade?

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    jeanettebmz
    Answered on December 13, 2012 at 10:54 PM

    Like I said on this thread your account is already set to downgrade on Dec 23. So it will remain Premium until that date and you should be able to see the account back to free on the next day (Dec 24) . If this doesn't happen, simply clear your browser cache

    Cheers!