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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fields not showing up on form

    Asked by farcanal on December 13, 2012 at 09:33 PM

    Hi. I created a form and saved it which was fine but when I went back the next day to add a field, it's not showing up on the form on the web. Any ideas?

     

    Thanks, Phil.

    Page URL:
    http://www.thesolarexchange.com.au/OrderPage.html

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    Answered by eagleeyed on December 13, 2012 at 09:48 PM

    Just as an aside, not a answer.

    I have noticed this is occuring for myself as-well, with it only displaying the result from the first time I clicked the embed button.  All other ways to post it seem to be updating with what is displayed in the JotForm interface, but embed seems stuck.

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    JotForm Support

    Answered by idarktech on December 13, 2012 at 10:58 PM

    Hi guys,

    Can you please try changing "form" to "www" on the URL part of your embed code?

    Example, you'll see this on your embed code.

    http://form.jotform.com/form/1234567890

    change form to www so it becomes like this:

    http://www.jotform.com/form/1234567890

    Let us know if this doesn't help. Thanks!

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    Answered by eagleeyed on December 13, 2012 at 11:16 PM

    What an easy fix.
    Worked for me, be interesting if it fixes Phils issue, his form is a lot more complex that what I was having problems with.

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    JotForm Support

    Answered by idarktech on December 13, 2012 at 11:20 PM

    Great! Thanks for updating us.

    We'll wait Phil's update as well. =)

    Thanks!