Unique Submission check failing

Hi,

I turned on Unique Submission checks based on customer email address no later than Aug 29th.

I validated that it worked by making my own dummy submissions.

Subsequently on Aug 30th (with the Unique Submission check still active - I *have* verified that) our customer made a second submission using the same e-mail address she had months previous.

Please help me get my head around this and prevent it happening again

Do note that prior to enabling the unique submission feature, your form should accept duplicate emails. And from your explanation, you have just recently added this feature and your user has used that email address before the feature was added to your form.

The unique submission doesn't read previous submissions before the feature was added, thus enabling the user to be able to add the email address.

However, when the user uses the same email address again, she will not be able to submit your form as long as the unique submission is enabled.

Hope this information helps.

Thank you.

It helps me understand the situation, but I'd sure like it to be different. Never mind, what's done is done. If you were to implement a retroactive check for duplicate emails it'd be too late by then. Thank you though. It's good to be aware of it! :)