What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I change my account name due to a typo?

    Asked by TwinCitesHFL on December 14, 2012 at 02:11 PM


    Yesterday I created an account, but did not realize until today that I made a typo.  My username should read TwinCitiesHFL not TwinCitesHFL (misspelling in "Cities").  Is there anyway we can correct this?


    Your help would be much appreciated.  Thank you for your time.

  • Profile Image
    JotForm Support

    Answered by Welvin on December 14, 2012 at 03:25 PM


    You username was recently change. You need to logout and clear your page cache and login again with the new username: TwinCitiesHFL