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  • Profile Image

    Email notification will not go to multiple addresses

    Asked by macglen on December 15, 2012 at 07:10 PM

    I need notfications to go to multiple addresses and have entered them with a comma between and saved the form. It still will only send notifys to my profile email ad? 

    Page URL:
    Formhttps://secure.jotform.ca/form/23467846319262

  • Profile Image
    JotForm Support

    Answered by idarktech on December 15, 2012 at 08:46 PM

    Hi,

    Yes, that should work. Your notification setup is correct. Please make an actual submissions with your form and see if notifications landed to its recipient email addresses.

    Do let us know if you didn't received any after your submissions test. Thanks!

  • Profile Image

    Answered by macglen on December 15, 2012 at 09:02 PM

    Yes it works when I do an actual submission, which I didn't try.
    You may want to do something about the "test email" feature to fix this problem.
    It would certainly save time and frustration.
    Thanks for your help, it seems to work.

  • Profile Image
    JotForm Support

    Answered by idarktech on December 15, 2012 at 09:11 PM

    Hi Glen,

    "Test email" function would only send notification messages to the email address that's associated on your account not on the form recipient's addresses. We have to do this to stop abusive users who uses this test function for sending spams.

    Thanks for your understanding.