What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hi! I made two forms but when I tried to submit an entry it says that the form is disabled. What can I do?

    Asked by guest_23503352778052 on December 16, 2012 at 10:35 AM

    Form 1: http://form.jotform.me/form/23504542791453

    Form 2: http://form.jotform.me/form/23503770154448

     

    Form Disabled
    This form has been disabled

     

                  Details: Form did not pass status check

    Page URL:
    http://upacesacalib.wix.com/acalib

  • Profile Image
    JotForm Support

    Answered by liyam on December 16, 2012 at 11:36 AM

    Hello ACESacalib.  Your account was actually automatically suspended by JotForm's phishing filter because of your login form and your website sign-up form.  This is because JotForm cannot process web authentications and what JotForm can do is collect data submitted. So once users try to create such form, it gets suspended right away.

    You will have to create your own web authentication form or find another service that will provide this. I have now reactivated your account.  But to prevent your account from getting suspended again, please do remove / delete the forms in issue.

    If you have other questions or concerns, please do let us know.

    Thanks.