- skifstadAsked on December 16, 2012 at 11:26 AM
Hello - I'm not getting email notifications for my form "forensics meet registrations". I've looked in my spam folder - nothing there. I use this form only for a few months/year and last year when using the form the email notifications worked fine. Please take a look at what mistakes I'm making.
- JotForm SupportliyamAnswered on December 16, 2012 at 11:42 AM
Your email address was found to be added to JotForm's bounce list due to this reason:
Reason(s) : 5.3.0 - Other mail system problem 550-'Requested action not taken: mailbox = unavailable'
It's probably a small glitch on your service provider's end at the time JotForm was trying to send you an email notification. I have now removed the email from the bounce list. You should be able to receive emails again.
If you have other questions or concerns, please do let us know.