- weescottishboyAsked on December 16, 2012 at 12:28 PM
I took advantage of the yearly 50% off membership about a week ago. It got added to a wrong account. I live chatted someone and they said they moved it to the correct account weescottishboy but I have just been downgraded today. Please could you upgrade the account back to the yearly subscription I paid for.
Thanks :)Page URL:
- fxrAnswered on December 16, 2012 at 02:00 PM
I have found your order and re-upgraded you.
We had already associated the order with your new account, the cancelation of your monthly subscription had caused a little glitch. This wont happen again.
Thanks for choosing JotForm.