What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have upgraded to premium today, why does it still tell me i am running out of space and i should upgrade to premium?

    Asked by blairbd on December 16, 2012 at 03:13 PM
  • Profile Image

    Answered by fxr on December 16, 2012 at 03:26 PM


    Your account is showing as Premium on our server and I see no issues with it.

    Can you please logout and log back in and see if you are still seeing that message?