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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    não consigo fazer loguin, não consigo receber redefinição de senha

    Asked by PatrickLima on December 16, 2012 at 03:28 PM

    Eu não consigo fazer loguin, e não consigo receber redefinição de senha. O que faço?

    recebo está mensagem abaixo também:Password reset code has expired. Please issue a reset request again.

    Page URL:
    http://www.terradeadoradores.com/v2/pedido_de_Oracao.html

  • Profile Image

    Answered by fxr on December 16, 2012 at 03:51 PM

    Hi Patrick,

    I have sent password reset instruction to your email.

    Can you please check for it and follow the instructions contained within it?

    Thanks

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    Answered by guest_23505846719057 on December 16, 2012 at 04:35 PM
    New response receivedOlá eu recebi este email, mais não recebi o email da redefinição. Também já consegui acessar e vou criar outro formulário hoje.
    Por favor cheque o email que está indo, pois, não chegou.
    Obrigado
  • Profile Image
    JotForm Support

    Answered by jonathan on December 16, 2012 at 05:09 PM

    @PatrickLima

    Hi, I found your email account on the bounce list. I had it removed already. You should not now be able to recieve email on this account.

    Can you please try resetting your password again using the 'Forgot Password' link in JotForm.

     

    Please inform us if the issue persist.

    Thanks.

     

    =====================================================================

     

    Result: con##@####dores.com is IN the bounce list


    Reason(s) : 5.1.0 - Unknown address error 550-'Requested action not taken: mailbox unav= ailable or not local'

    Result: con##@####dores.com is NOT in the bounce list anymore ;)