What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What this mean...

    Asked by Alidad on December 16, 2012 at 10:44 PM

    Hi, Please check my site at i'm getting errors after submit payment it said oops must supply valid card , i have enter valid card correctly but still getting same errors. can any on help me please.



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    JotForm Support

    Answered by idarktech on December 17, 2012 at 01:56 AM


    Can you please try to re-embed your form using iframe embed code? This might fixed it. Also, I'd suggest to double check your CC validity and be sure that it is still working. Thank you!