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    Using lightbox effect for form disables WP sub-menu.

    Asked by kubinyi on December 17, 2012 at 12:02 AM

    Hi,

    When using the lightbox java script for a new form, - form is embedded into WP site - the form works great however when on the form's page the WP menu's sub-menu items no longer drop down. I assume this is a clashing type of issue between the two scripts, any work-around for this? The light box effect is very cool but can't sacrafise the sub-menu for that. Any fix or work-around for this?

    Thanks,

    George

  • Profile Image
    JotForm Support

    Answered by idarktech on December 17, 2012 at 02:00 AM

    Hi George,

    Yes, both scripts are having conflict. Try removing number "2" on the source URL found on your lightbox embed code. That might help. Example:

    <script src="//max.jotfor.ms/min/g=feedback2" type="text/javascript">

    new JotformFeedback({

    formId:'22431603269449',

    base:'http://jotform.me/',

    windowTitle:'Untitled Form',

    background:'#FFA500',

    fontColor:'#FFFFFF',

    type:false,

    height:500,

    width:700

    });

    </script>

    Just remove the number two, check if that helps. Thanks!

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    Answered by guest_23490460176049 on December 18, 2012 at 01:22 AM
    Thanks a lot, this resolved my issue.George
  • Profile Image
    JotForm Support

    Answered by idarktech on December 18, 2012 at 01:44 AM

    Great! 

    Should you have any other questions or concerns, just let us know here. Thanks!