What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    URGENT - Form is not working - server down?

    Asked by louischowhq on December 17, 2012 at 12:46 AM

    The form has been working well but now completely unaccessable. Pls help!!

    We thought of upgrading to paid option but will have to monitor further.


    Page URL:

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    JotForm Support

    Answered by idarktech on December 17, 2012 at 02:07 AM


    No, JotForm is UP and its uptime is 100% for the last 7 days. You can monitor our status here: http://stats.pingdom.com/p9yo4pogtt5d/416987

    The offline you are seeing might be related to CDN issues on specific locations, don't worry this happens very seldom, sometimes clearing your browser's cache might help as well. Thanks!

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    Answered by louischowhq on December 17, 2012 at 02:24 AM
    Thank you so much.