Problem with updating read submissions

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    Asked on March 03, 2011 at 06:30 AM

    When a submission is showing a value such as 1, at the side of the form, for example brochure request forms, it used to take the 1 off when you had read the submission. Now it seems to be stuck and stil shows a new submission even when they have been read. Any ideas?

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    Answered on March 03, 2011 at 06:50 AM

    For now you can use "Mark All as Read" option on the menu which will appear when you right click to a form. But now I am forwarding this bug report to our development team. Thanks.

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    Answered on March 07, 2011 at 03:29 AM

    I tested this in your account but I cannot re-create the problem. When I open the submissions page and read the post, the necounts drops 1.