What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to force the update?

    Asked by DelphineMEkino on December 17, 2012 at 10:44 AM

    Some of my modifications are in the preview but not into the page. 

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    JotForm Founder

    Answered by aytekin on December 17, 2012 at 11:15 AM

    Can you provide the URL of the form where you have this problem? 

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    JotForm Founder

    Answered by aytekin on December 17, 2012 at 11:17 AM

    Sometimes the replication between US and EU servers can have a lag. That's why we recommend using jotformeu.com when you are modifying your forms. Then you should not have this problem. Please try logging in jotformeu.com instead and edit your form there, and see if that resolves the problem. 

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    Answered by DelphineMEkino on December 17, 2012 at 11:21 AM

    Thanks. I think I had edited my form from jotformeu.com since the begining.

    I resolved my problem by duplicate my form (it's just a beta) and it's ok.