Submission Verifier App: the link generated by this app is not working, it simply hangs forever.

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    chrismyrs
    Asked on September 11, 2018 at 12:14 PM

    re : Answered by Victoria_K


    Hello,

    I have also checked your web page and can see that the form is currently embedded with wordpress oembed plugin, which is blocking form submission at the moment. 

    Please insert form's iframe code when editing the wordpress post in TEXT mode as shown on the screenshot.


    my bad... i ment when the user wants to verify the email. when i click on 'verify email' in the 'received email'  it hangs


    my form had the 'verify email' to it.


    i send an email and 'verify link' getting the url http://subverifier.jotform.io/confirm.php?id=4124913832542596392&key=SEl4M1pQdnRvLzhVZG5RWGN0RjFBSnNyeTZOVGY1anR6T201K0pVcTZIT2RWcWM3V3pYcFh2eGlxZFZRZTUvRXdSNlNmTlhnTlZHQ3FraERNeGtndCs4enZ3ZVdLWURMNHdDSndCOEV3dE1vb2QxcGJzR2pzZ3pGU0VndG9mNnVzVGU2Q1hpMXBVTWJPQ0poRlFWTmxnPT0%3D


    which hangs in any browser i try.  this is a clipboard of the email i ask user to verify their email :


    Global Strings Alliance

     

    globalstringsalliance.com

     

    Providing relevant webinars and resources to make you a better teacher and musician.


    Thank You!

    Click this link to verify your email address.

  • Profile Image
    BDAVID
    Answered on September 11, 2018 at 12:55 PM

    Thanks for specifying, they link is not working, because the APP appears not to work:

    1536684829pleasewait.png

    I will forward this to our back-end team. You will be updated via this thread.

  • Profile Image
    chris myers
    Answered on September 11, 2018 at 01:08 PM

    BDavid, thanks for answering! yes, I hope this gets fixed. I really appreciate jotform.

  • Profile Image
    chrismyrs
    Answered on September 11, 2018 at 01:42 PM
    This page isn’t working

    subverifier.jotform.io is currently unable to handle this request.


    HTTP ERROR 500
     
    note the browser says ist not secure as well - it probably should be secure to do a verify email. i have https on my site, and i'll need that to be a https...
     
     
  • Profile Image
    BDAVID
    Answered on September 11, 2018 at 01:49 PM

    I will also include you request to have a secure link(https). You will be updated via this thread if there is any progress on fixing this issue.

  • Profile Image
    chrismyrs
    Answered on September 11, 2018 at 02:46 PM

    tks!

  • Profile Image
    NeilVicente
    Answered on September 12, 2018 at 11:26 AM

    Hi there,

    Your API key was revoked for some reason.

    Please generate a new link again through the app, then let us know if you're still having such issues.

    Thanks!


  • Profile Image
    chrismyrs
    Answered on September 12, 2018 at 12:15 PM

    Hi there,

    Your API key was revoked for some reason.

    Please generate a new link again through the app, then let us know if you're still having such issues.

    Thanks!

    ... i get 

    Invalid API key or Unauthorized API call


    i cloned the form and and used the iframe code and put it in , my link in the 'verify' is 


    subverifier.jotform.io/confirm.php?id=4125779242542979202&key=SEl4M1pQdnRvLzhVZG5RWGN0RjFBSnNyeTZOVGY1anR6T201K0pVcTZIT2RWcWM3V3pYcFh2eGlxZFZRZTUvRXdSNlNmTlhnTlZHQ3FraERNeGtndCs4enZ3ZVdLWURMNHdDSndCOEV3dE1vb2QxcGJzR2pzZ3pGU0VndG9mNnVzVGU2Q1hpMXBVTWJPQ0poRlFWTmxnPT0%3D


    *please* fix this - 

  • Profile Image
    Benny_W
    Answered on September 12, 2018 at 01:07 PM

    Hi,

    I deliberately successful in submitting your form and verifying my email account. Please check your latest submission; it was mine.

    My successful link is:
    http://subverifier.jotform.io/confirm.php?id={id}&key=dkE5bXg1dlcxbjc5WitRcFhsNkl4Zkw0dXhjdUVDY1hvVDB3Y0Q4Zkw2c2xEcEVidDREMytTOXFLdmEvNktOMm5lbEE4QTdKTjNPTjM2TExiZUNVZ1cwd2xPSGVjMjZmMFhSSjFGWGZWWnRyZzB1NUR6ZE9neDFtalE2VXMyMURoTWh2YUI1Mm9hbnpKcXYzckZtaFJnPT0%3D

    Once again, and as my colleague suggested, please re-generate a new link though the app: http://subverifier.jotform.io/
    As my generated link might have different settings compared to the settings you desired.

  • Profile Image
    chrismyrs
    Answered on September 12, 2018 at 01:11 PM

    but, please acknowledge i did regenerate i cloned the form, put an s at the title to make it a different named form, and did the publish, embed, iframe code, put it in code, and it still does that. how do i "regenerate" ? please explain

  • Profile Image
    chrismyrs
    Answered on September 12, 2018 at 01:32 PM

    i checked out your link http://subverifier.jotform.io/ ! and i see that and i'm on chat and being helped to edit the autoresponder - i didn't know about regenerating a key nor the way to edit the auto responders. perhaps i came in from the "wrong direction"... i appreciate the response i'm getting from you folks tho! thanks

  • Profile Image
    Benny_W
    Answered on September 12, 2018 at 01:38 PM

    Kindly follow this screencast to regenerate the link:
    15367738511577420-Peek 2018-09-13 00-34.