What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Support dropdown menu on Jotform website doesn't work in Chrome or Safari

    Asked by seikokai on December 17, 2012 at 12:41 PM

    I had to access your site using Firefox to get the SUPPORT drop down menu to work today. Restarted and cleared caches. Same problem.

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    JotForm Support

    Answered by NeilVicente on December 17, 2012 at 02:29 PM

    This problem was caused by a a recent issue we had with the new MyForms interface. To my knowledge though, this should now be resolved.

    Kindly check on your end and let us know if the problem still persists.


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    Answered by seikokai on December 18, 2012 at 07:00 PM

    It's working ok today. Thanks.