What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What happened to the Spreadsheets in the submissions area ? I can not access my spreadsheet records.

    Asked by bvarnum on December 17, 2012 at 12:41 PM

    I depend heavily on the spreadsheets but can no longer access them in the "Submission" Area.   Is that part of the site down, or has something changed ??  I really need my spreadsheet, but the online view and the download capability.

    Please let me know.

    Thank you.

    Ben Varnum


  • Profile Image

    Answered by fxr on December 17, 2012 at 01:12 PM

    We currently have an issue with some buttons missing on the myforms page. This will be resolved soon and you will be able to run your excel exports as normal.

    Will update this thread when resolved.

    Sorry about the inconvenience.

  • Profile Image

    Answered by fxr on December 17, 2012 at 02:08 PM

    This issue should now be resolved.

    Let us know if you are still having any issues.