- bigdeckerAsked on December 17, 2012 at 01:42 PM
I have not been receiving any notification emails since around Dec. 10. Our notification settings havent changed, I even went in and recreated our notification for the form and still no fix.
- fxrAnswered on December 17, 2012 at 01:51 PM
You email host has been rejecting our emails so it has been added to our bounce list.
This is the message from your mail host:
Reason(s) : 5.3.0 - Other mail system problem 552-'5.2.0 ZoQm1k01E0A2a0f01oQoQZ IB212 m=
sg rejected as spam'
I have now removed it for our bounce list.
Can you please ensure the Sender Email of your notification emails are email@example.com and ideally ask if your email provider can also whitelist that email address.