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brfiAsked on September 13, 2018 at 11:17 AM
Hello,
On our forms (like The Ultimate Solo 401k Application), we offer two product options in our Stripe integration: One for full price, and one for partial payment (when the rest of the funds can be paid at a later date).
I've set up coupons, and when someone uses the coupon for the full price, I successfully see the coupon used in the notification email.
However, we don't want to offer a price reduction on the partial payment, but we still want to honor it when they pay at a later date. Is there a way to have the coupon used come through in the notification email, even if the discount is $0?
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Richie JotForm SupportReplied on September 13, 2018 at 12:01 PM
I have checked your account and replicated the issue.
I have tested your form and it seems it is not possible to pass the value of 0 discount in the notification email.
We may able to do this if we manually create a coupon code and the payment using user defined amount,calculation values and conditions.
Guides:
https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field
https://www.jotform.com/help/301-How-to-Assign-Calculation-Value
https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic
Sample screenshot:
Sample Form:https://form.jotform.com/82554291703962
You can clone my form if you want.
https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
Please give it a try and let us know your thoughts.
Thank you.