What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't access my account

    Asked by guest_23516982099061 on December 17, 2012 at 07:22 PM
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    Answered by pinoytech on December 17, 2012 at 09:35 PM

    Hi there,

    Sorry for the inconvenience that may have caused. Can you please provide us one of your Form URL/ID for further assistance?

    Thank you!

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    Answered by guest_23521343706043 on December 18, 2012 at 02:00 AM


    my url submission is:


    my mail is:


    my identifiant is:''bourgarel'',and i cannnot use my form.

    What can i do?

    Best regards,

    Patrick Bourgarel

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    JotForm Support

    Answered by Welvin on December 18, 2012 at 02:04 AM

    Hi Patrick,

    Your account username is bourgarel83 (patrick.bourgarel6@****.com). It should now works fine. We apologize for such mistake done by Automatic Phishing Filters.