What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not updating

    Asked by guest_23518248522049 on December 17, 2012 at 08:19 PM

    I went back into my form and added some new details. When I look at the form on jotform.com and the embedded form on my website everything is correct, but when it sends me an email with the contract, the things I added are missing. How do I fix that?

    Page URL:
    www.ashleynoblephotography.com

  • Profile Image

    Answered by pinoytech on December 17, 2012 at 10:12 PM

    Hi there,

    Sorry for the inconvenience that may have caused. This is a data replication issue between our servers which may caused this problem. By changing your form embedded code url from http://form to http://www should solve the problem.

    Do lets us know if you need further assistance.

    Thank you!