What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Received the junk spam forms

    Asked by guest_23518065688059 on December 17, 2012 at 09:14 PM

    I alway received the junk spam forms from jotform. How can we stop to receive this kind of thing?

    It is because i utilising a FREE package, If i paying the monthly subscription, should Jotform ensure that i do not receive the junk spam forms again?

  • Profile Image

    Answered by pinoytech on December 17, 2012 at 10:22 PM

    Hi there,

    Sorry for the inconvenience that may have caused. Changing your form's notification sender email address to noreply@jotform.com and whitelist JotMail's IP's Addresses should solve the problem.

    Thank you!