What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Field Validation:

    Asked by snaphost on December 18, 2012 at 12:56 PM

    Hi Support,

    Just created my first form and I've used the Source Code in order to use the prepopulating the fields.

    I've tested on all cross platform browsers (Mac and PC --- Safari, Chrome, Firefox and IE) and found out that IE is not validating the forms properly. When you click submit on the form it just post the form and skipped the form validation.

    I've tested it through Preview on jotform.com and it works fine until I use the source code.


    Here's the link to the form: http://www.fitness360.ca/fitness360_membership_signup.html

    Hope you can help me and point me to the proper directions.


    Thank you!


    Page URL:

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on December 18, 2012 at 02:40 PM

    Hi there,

    The issue may have to do with a conflict between the scripts of your page.

    Also, may I please remind you that your form is currently in violation of our terms of use.

    We do not allow the collection of sensitive information (credit card numbers) through our forms.

    Please use one of our secure payment gateways for this purpose.  Paypal Pro, Authorize.net and Stripe allows you to do this in a safe manner.  

    This will add credibility to your site and prevent your account from being suspended.

    We thank you for understanding, and we ask that you please make the changes to your form ASAP.