- vlmAsked on December 18, 2012 at 01:38 PM
I just need to update the credit card on file for my jot form account. How do I go about doing this? I cannot find anywhere to update this information in my account settings.
- jeanettebmzAnswered on December 18, 2012 at 02:43 PM
I will go ahead and cancel your current subscription so you can re-upgrade using your new credit card through our new payment gateway (FastSpring)
Your forms will not be affected if you re-upgrade right away. I'll await for your confirmation to proceed
- vlmAnswered on December 18, 2012 at 03:38 PM
Thanks Janette - go ahead and cancel the current subscription so I can re-upgrade right away. Thanks for your help!
- jeanettebmzAnswered on December 18, 2012 at 05:51 PM
I have just cancelled your current subscription, you can go ahead and re-upgrade