How can I update my credit card information on file?

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    vlm
    Asked on December 18, 2012 at 01:38 PM

    I just need to update the credit card on file for my jot form account. How do I go about doing this? I cannot find anywhere to update this information in my account settings. 

     

    Thank you. 

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    jeanettebmz
    Answered on December 18, 2012 at 02:43 PM

    I will go ahead and cancel your current subscription so you can re-upgrade using your new credit card through our new payment gateway (FastSpring)

    Your forms will not be affected if you re-upgrade right away. I'll await for your confirmation to proceed

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    vlm
    Answered on December 18, 2012 at 03:38 PM

    Thanks Janette - go ahead and cancel the current subscription so I can re-upgrade right away. Thanks for your help!

  • Profile Image
    jeanettebmz
    Answered on December 18, 2012 at 05:51 PM

    I have just cancelled your current subscription, you can go ahead and re-upgrade

    Cheers!