- guest_23525409372049Asked on December 18, 2012 at 02:47 PM
Please help, we cannot log into our account. Our form is here and works great but we need to make some edits. We used to be able to log in but can't as of today. http://www.cleanmycarpetsnc.com/quote.html
We tried to reset the password but its saying there is no address or username? How can this be? Account email:
- JotForm SupportEduardoMendezAnswered on December 18, 2012 at 02:55 PM
The form you are refering to is under the account with the user name of :cleanmyc
Do you have access to the e-mail address associated to it: firstname.lastname@example.org
If so, please use the forgot password option on the LOGIN and follow the instructions sent to the e-mail address.
Let me know if you need further assistance!
- guest_23525409372049Answered on December 18, 2012 at 03:52 PM
Thanks! That must be what happened, the old email was: kb*** but client switched, I'll remember to log in with username instead