Why is my conditional logic not hiding any form fields?

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    cmrinstitute
    Asked on March 03, 2011 at 10:28 AM

    In the form shown in the screenshot and the test page, I have the conditional logic rules included below. The intent is to show only the relevant field when the user selects the sort of course they're registering for (eg, if they select "Online Course", the field "Select an Online Course:" should be shown, and the other fields should be hidden). 

    As you can see, though, none of the options hide any of the fields. Why is this? Thanks in advance for any help.

    SHOW Select an online course: field.When "Are you registering for a(n):" Equals To "Online course"  
    SHOW Select a print course: field.When "Are you registering for a(n):" Equals To "Print course"  
    SHOW Select a specialty certificate: field.When "Are you registering for a(n):" Equals To "Specialty Certificate"  
    SHOW Select a SafeRx compliance course: field.When "Are you registering for a(n):" Equals To "SafeRx compliance course"  
    SHOW Enter the module title: field.When "Are you registering for a(n):" Equals To "E-Learning module"  
    HIDE Select an online course: field.When "Are you registering for a(n):" Not Equals To "Online course"  
    HIDE Select a print course: field.When "Are you registering for a(n):" Not Equals To "Print course"  
    HIDE Enter the module title: field.When "Are you registering for a(n):" Not Equals To "E-Learning module"  
    HIDE Select a specialty certificate: field.When "Are you registering for a(n):" Not Equals To "Specialty Certificate"  
    HIDE Select a SafeRx compliance course: field.When "Are you registering for a(n):" Not Equals To "SafeRx compliance course"  
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    JotFormSupport
    Answered on March 04, 2011 at 09:09 AM

    Delete the all hide condition statements and try again.

     

    Thanks

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    cmrinstitute
    Answered on March 04, 2011 at 09:28 AM

    Done. I deleted the Hide conditions and kept the Show conditions. Now, the form doesn't show any field other than the first one, no matter what you select. Please advise.

     

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    JotFormSupport
    Answered on March 04, 2011 at 10:27 AM

    Sorry. I have debugged your form and deleted all your conditions.

    The problem is adding "Other" option to radio boxes kills the conditions.

    What you should do is add only show conditions as I stated in my previous post and delete the other element in your radio boxes.

    Sorry for the inconvenience. There is a bug there. We will fix it soon.