What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Deleting Forms

    Asked by Alphamale1 on December 18, 2012 at 04:14 PM

    We have a client that we no longer provide a service for and want to delete the form to tie up all loose ends.

    What will happen? Will they still get emails? Is there anything they need to do?

     

    Thanks,

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    JotForm Support

    Answered by jonathan on December 18, 2012 at 04:27 PM

    Hi,

    When you delete the JotForm form in your account, all data and info attached to the form will be permanently removed from the server(submissions, uploads, and the form itself). 

    BUT if you are referring to deleteting the embedded form from your website, -- doing so will only prevent users from seeing the form, thus, the recipient email (of your client or yours) will stop recieving submissions and email notifications about the form.

    Hope this help clarify it.

    Thanks.