Deleting Forms

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    Asked on December 18, 2012 at 04:14 PM

    We have a client that we no longer provide a service for and want to delete the form to tie up all loose ends.

    What will happen? Will they still get emails? Is there anything they need to do?



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    Answered on December 18, 2012 at 04:27 PM


    When you delete the JotForm form in your account, all data and info attached to the form will be permanently removed from the server(submissions, uploads, and the form itself). 

    BUT if you are referring to deleteting the embedded form from your website, -- doing so will only prevent users from seeing the form, thus, the recipient email (of your client or yours) will stop recieving submissions and email notifications about the form.

    Hope this help clarify it.