-
calibellezaAsked on September 18, 2018 at 10:07 AM
Hi,
I'm getting complaints from people not being able to send the form. When uploading picturs the problems occur. What can it be??
It's on all of them-
-
BJoannaReplied on September 18, 2018 at 11:07 AM
Is the issue related to all three forms you created? I tested your form Consulta Virtual, but I was not able to replicate the issue you reported. I successfully uploaded an image to all five upload fields and I successfully submitted the form.
Are your users getting some error message when they try to submit your forms? If so, please provide us a screenshot of the error message.
How to Post Screenshots to Our Support Forum
If your forms are embedded, please provide us a webpage URL, so that we can test the forms there.
-
calibellezaReplied on September 26, 2018 at 5:09 AM
It's mainly the english form. People just can't seem to be able to upload pictures. I've tried asking what kind of phone they use to maybe exclude a brand or software but i get both iphone and androids.