- tturianoAsked on December 18, 2012 at 07:21 PM
Hi, some submitters to our form have said that they don't get any confirmation after they submit the form...
Would a pop-up blocker prevent the default Jotform "Thank you" message from appearing?
- JotForm SupportjonathanAnswered on December 18, 2012 at 07:33 PM
The possiblity that a browser's pop-up blocker can block the JotForm Thank You page is high. So, Yes.
If the JotForm URL's are listed among the blocked list's in the browser, it will blocked it like any other websites.
You can instruct your form users to remove the JotForm form the blocked lists, and add it on the safe list instead if they need to use the browsers pop-up blocker.
Hope this help.