googlesheets integration

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    Asked on December 19, 2012 at 05:51 AM



    I got some troubles with google sheets integration. in fact, processing integration is successfull but, if I test the form, the new sumissions are not incremented into the google sheets. The only way to retrieve the new submissions is to generate a "rapport " file from but I don't want this option -

    How shall I proceed to have a good integration?


    Would you please answer me at or indicate when a answer is done, because i can't see when you answer me?isn'it possible to follow our question over the forum?

    thanks a lot

    ps : All my forms are concerned by this problem

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    Answered on December 19, 2012 at 08:26 AM

    Hello formpartiloe.  What I'm suspecting here is the accented characters (and/or) degree character for labels on your form. Have you tried using regular a-z characters on your form?

    We'll also do our tests to figure out what's happening.

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    Answered on December 19, 2012 at 09:47 AM

    @ formpartiloe

    Hi, I have a similar assumption to what Liyam had already mentioned. So, we suggest to try using English characters only as much as possible on your form's labels

    But I would also like to inform you that I was actually able to integrate your form (a clone) as is, in my google doc spreadsheet.

    You can check the spreadsheet here 

    and the cloned test form here 

    Please try to double check if during the google account verification process, all are validated succesfully -- as most of the time, an incomplete success in the validation is also the culprit as to why the integration seems to be not working.

    Hope this also help.


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    Answered on January 02, 2013 at 09:36 AM

    Ok many thanks for answering - i found your answer just after submiting a new integration for another form - I use accent charactère because in france we are used to....

    I'm managing formpartiloe et formation iloe but pleased if possible answer me at, it would be helpfull to be noticed for your answer.





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    Answered on July 18, 2013 at 03:44 PM

    Have you solved this issue ? My google spreadshhet does not update with new entries. I also used accented characters because in French you have plenty of words using these characters.

    I have already posted this issue on this thread that seems to be broken now:

    I reaaly need this form to work proprely asap now. Can you tell me if this will be solved quickly otherwise I will have to turn to another solution asap.

    Thank you 

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    Answered on July 18, 2013 at 05:30 PM


    The report thread is still currently opened and no updates so far from our developers. It is marked as Important. I would suggest updating that instead of responding to someone else thread.

    As a solution while waiting, I would suggest using English Field labels to your form. That should work in the mean time.