What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I remove excess white space generated by the Thank You feature when form is used?

    Asked by IIPW on December 19, 2012 at 08:36 AM

    When my created Enquiry Form is used I have set it to show a message to the user, the function works perfectly well except that the message generates a lot of excessive empty white space on the web page and then continues with the webpage text below.

     

    How can I get it to just show the message without this additional waste of space as it is completely unnecessary.

     

    Regards

    jamie

    Page URL:
    http://www.iipw.co.uk/student-invest/gh-house-nottingham/

  • Profile Image
    JotForm Support

    Answered by jonathan on December 19, 2012 at 09:04 AM

    Hi Jamie,

    Have you tried embedding the form using its iframe code (How-to-get-your-Form-s-Iframe-Code)?

    By using the iframe code, you will be able to dictate the height parameter that the form can occupy and it will also prevent script conflict between those on your web page and the form's

    Please try this. Inform us if it does not make any difference.

    Thanks.