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4PawsdogrescueAsked on September 19, 2018 at 2:52 PM
How can we see the incomplete payments on the new version of jotform?
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Nik_CReplied on September 19, 2018 at 4:10 PM
UPDATE (May 27, 2019): Incomplete Payments option is available in the JotForm Sheets.
1. Click on the three dots in the Sheet and select Incomplete Payments.
2. Click on the See Details.
3. If you want to complete this incomplete payment, click on the Complete button.
4. If you are sure to want to complete this submission, click on the OK.
5. If you want to delete the incomplete payment, click on the Delete button.
6. If you are sure to want to delete this incomplete payment, click on the Delete button.
You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets
I assume you're referring to the new version of Submissions page?
Unfortunately, such option is not available there.
I will forward this to our backend team for further checking and possible implementation.
Thank you for your patience.
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Nur Karabağ JotForm DeveloperReplied on May 27, 2019 at 7:58 AM
UPDATE: Incomplete Payments option is available in the JotForm Sheets.
1. Click on the three dots in the Sheet and select Incomplete Payments.
2. Click on the See Details.
3. If you want to complete this incomplete payment, click on the Complete button.
4. If you are sure to want to complete this submission, click on the OK.
5. If you want to delete the incomplete payment, click on the Delete button.
6. If you are sure to want to delete this incomplete payment, click on the Delete button.
You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets