Card Forms: Why isn't the text in welcome page showing up on desktop?

  • Artie
    Asked on September 19, 2018 at 7:26 PM

    Text on my welcome page only shows on mobile devise.  Welcome Page Text is not visible on desktop or tablet.  Logo shows on all three platforms.  Why is my welcome page text missing on desktop and tablet view?

    Also, I have inserted the Date Field in my Auto Notification email.  Date on form is MM/DD/YYYY but on email it is YYYY/MM/DD.  How can I get the date to show in my email as MM/DD/YYYY ?

    https://form.jotform.com/82524014484150


    Thanks, you guys rock! 

  • Kevin Support Team Lead
    Replied on September 19, 2018 at 10:51 PM

    I have been testing your form and I can see the welcome page shows properly on desktop. 

    This is how you have configured it: 

    1537411307screenshot 01 Screenshot 10

    This is how the welcome page displays on desktop using Chrome: 

    1537411413screenshot 02 Screenshot 21

    May you please try clearing your browsers cache and seeing if that helps? 

    Also, we do recommend to ask one question per thread, this helps us to assist you better and avoid confusion while discussing multiple matters in a single thread so please for future forum posts kindly keep only one matter per thread. Your second question has been moved here: https://www.jotform.com/answers/1585831 

    We will assist you there as soon as possible. 

    Thanks.