I can't log into Jotform - everything was fine yesterday

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    Asked on December 19, 2012 at 11:39 AM



    I renewed my subscription and everything yesterday and am a registered member but I can't log in to Jotform. I have some urgent work to do and this is a real problem. 


    I have tried my user name and resetting password but it doesn't recognise my username anymore - lucy@geventm.com


    Please help.

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    Answered on December 19, 2012 at 12:11 PM


    You username is GEMEvents with email address associated to this account as, lb@******productions.com.

    No such user for the email address,  lucy@geventm.com.