I can't log into Jotform - everything was fine yesterday

  • Profile Image
    guest_23363586499065
    Asked on December 19, 2012 at 11:39 AM

    Hi,

     

    I renewed my subscription and everything yesterday and am a registered member but I can't log in to Jotform. I have some urgent work to do and this is a real problem. 

     

    I have tried my user name and resetting password but it doesn't recognise my username anymore - lucy@geventm.com

     

    Please help.

  • Profile Image
    Welvin
    Answered on December 19, 2012 at 12:11 PM

    Hi,

    You username is GEMEvents with email address associated to this account as, lb@******productions.com.

    No such user for the email address,  lucy@geventm.com.

    Thanks