Why my account was autosuspended ?

  • Pedro
    Asked on September 20, 2018 at 5:23 PM

    Dear Sirs,

    I'm not an active user of your platform, but today I was going to give it a try. But while I was trying to login, I've got a "login autosuspended" message.

    How was it and, more importantly, how can I fix it?


    Kind regards,

    p.

    Jotform Thread 1586974 Screenshot
  • jonathan
    Replied on September 20, 2018 at 6:47 PM

    We apologize for the inconvenience caused. I reviewed your account and forms and I found that it was disabled by the Phishing detector due to suspected phishing form.

    However after reviewing the form manually I found that it was a mistake. I have corrected the mistake now and reactivated your account pedrofig2000 .

    Please log in using the username to view the updated status at https://www.jotform.com/login

    Let us know if you need further assistance.