PLEASE HELP. LOCKED OUT.

  • Terri Jorgensen
    Asked on September 20, 2018 at 6:35 PM

    We need to open a patient form. We are locked out and can not access. Can you please help.

  • Kevin Support Team Lead
    Replied on September 20, 2018 at 8:39 PM

    I can see the account associated to your email address "Spd301" is currently active and under a paid status. 

    If you have forgotten your password you may reset it following this guide: https://www.jotform.com/help/489-How-to-reset-the-password 

    If you're referring to another JotForm account or you are receiving some errors, please kindly provide us more  details about it. 

    Thanks.