Hybrid Email Templates

  • airscool
    Asked on September 21, 2018 at 6:57 AM

    Hi.

    I'm trying to create some responsive hybrid responder emails. Unfortunately the JotForm email editor strips all of the head content out every time I save.

    Is there a work around for this?

  • BJoanna
    Replied on September 21, 2018 at 9:29 AM

    If you want to edit your Email Notification, please check the following guide:

    How to Edit the Email Template for Notifications and Autoresponders

    If you are trying to add HTML head tag <head> please note that this is not possible because of the security reasons. Scripts can also not be added to our forms. There is not any workaround for this. 

  • airscool
    Replied on October 3, 2018 at 8:46 AM

    That's a shame. It means there is no way to activate a responsive template.

    Both Campaign Monitor and Mailchimp are able to offer this functionality for their email systems.

  • BJoanna
    Replied on October 3, 2018 at 10:32 AM

    Unfortunately, it is not possible to create a responsive Email template. Inside of this guide, you can find how to edit the Email template:

    How to Edit the Email Template for Notifications and Autoresponders

    We also have integrations with the Campaign Monitor and MailChimp.

    How to Integrate JotForm with Campaign Monitor

    How to Integrate with MailChimp

  • airscool
    Replied on October 4, 2018 at 4:43 AM

    Is there a way to pass ALL form parameters/selections through to MailChimp. For example, using the JotForm auto responder, I can send the form submission data back to the user telling them which options they have chosen, as well as reminding them of their supplied name and contact details.

    https://www.chesterfieldsdirect.co.uk/swatches

  • BJoanna
    Replied on October 4, 2018 at 6:54 AM

    You can pass form data to MailChimp. In order to map your fields from your form to MailChimp, you must first make sure you've created the fields within MailChimp.