Thumbnail photos do not enlarge when clicked in Internet Explorer

  • Sara Noe
    Asked on September 21, 2018 at 10:30 AM

    Is there a way to get the thumbnails to expand in IE? It works perfectly in chrome, but when I click on the image in IE, nothing happens.

  • Richie JotForm Support
    Replied on September 21, 2018 at 11:41 AM

    I have tested your form in IE Microsoft Edge 42.17134.1.0 and the form works correctly at my end.

    Thumbnail photos do not enlarge when clicked in Internet Explorer Image 1 Screenshot 20

    Make sure you have disabled pop-up blockers in your IE. May we know if you have the latest version of IE?

  • oshkoshunited
    Replied on September 21, 2018 at 12:43 PM
    My pop-up blocker was enabled. I turned it off and restarted my browser.
    My current version:, so it isn't IE Microsoft Edge....
    It doesn't appear to work in regular IE (without Microsoft Edge.)
    [image: image.png]
    *Sara Noe*
    Vice President
    Team Rep Coordinator
    *Proud Parent of an Academy Player*
    *Proud Parent of a Select Player*
    Oshkosh United SC
    [image: image]
    ...
  • Richie JotForm Support
    Replied on September 21, 2018 at 1:44 PM

    I have tested your form in IE and replicated the issue.

    It seems that this feature is not supported by Internet Explorer.

    Thumbnail photos do not enlarge when clicked in Internet Explorer Image 1 Screenshot 20

    Do note that Internet explorer has reached end support and Microsoft is recommending Edge,a faster and more productive way to browse the web.

    We also recommend using Chrome or Firefox.

    Thank you.

  • oshkoshunited
    Replied on September 21, 2018 at 2:43 PM
    Ok, thank you for double-checking!
    *Sara Noe*
    Vice President
    Team Rep Coordinator
    *Proud Parent of an Academy Player*
    *Proud Parent of a Select Player*
    Oshkosh United SC
    [image: image]
    ...