Combine Submissions App: Does not work for HIPAA account

  • SPC11300
    Asked on September 21, 2018 at 6:08 PM

    I have a Hipaa account.  I want to use the "combine submissions" app but when I try to add to the form, I get the nothing but the spinning icon.   See below.

    Is this due to the Hipaa account?

    thanks

    Jotform Thread 1588173 Screenshot
  • Mike
    Replied on September 21, 2018 at 7:50 PM

    Yes, the Combine Submissions app is not designed to work with the HIPAA accounts.

    I have escalated a ticket to our developers to see if the HIPAA accounts support can be added at some point.

    Unfortunately, there is no ETA for when or if it can be implemented, but we will let you know if we have any updates on this.