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208ottoAsked on September 21, 2018 at 7:00 PM
hi,
please find attached for urgent helps.
our guest could not use our forms at the moment, we have using the forms for awhile. unfortunately, the one who holding account was left. therefore, we are also having "unauthorized access". https://eu.jotform.com/submissions/80380858403458?utm_source=emailfooter&utm_medium=email&utm_term=80380858403458&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links
we used to receive the form by info@208.com.hk. again, since we don't have the account details, we have just sign in with the same email to contact you here.
please kindly let us know how can we get access to our account and how to fix the over quato problem.
thanks.
the 208 team
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Kevin Support Team LeadReplied on September 21, 2018 at 10:18 PM
The account is under the email address m***att@gm**l.com and if you recognize it you may reset the password following this guide: https://www.jotform.com/help/489-How-to-reset-the-password
The account username is MWatt.
I hope this helps.