What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Downloading submissions - server timeout

    Asked by NaracoorteMG on March 03, 2011 at 08:03 PM

    Hi. I keep trying to download my submissions as an Excel or CSV file, but your server keeps timing out. Can you please download the form associated with user account NaracoorteMG. There should be 127 submissions and I think 87 pending. I need this information urgently.

    Thanks,

    John

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    Answered by phase2solutions on March 03, 2011 at 08:10 PM

    I am having the same exact issue.

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    JotForm Support

    Answered by mliz on March 05, 2011 at 02:20 AM