Authorize.net integration: Ability to check for not filled individual fileds when focussed out

  • dadform
    Asked on September 22, 2018 at 3:12 AM

    when on at least android mobile device with chrome browser, filling in the authorize.net payment widget within in a jotform, the "next" key on the device keypad interface skips over the credit card expiration month and year. it also skips over the country selection field (but i can prefill united states to overcome that part). so when attempting submit of a form, with no card expiration date entered, the entire widget turns red, making it easy to overlook that the expiration date (in the middle) was skipped, causing the user to just abandon the checkout. tab navigation on a pc does not have this issue. it is a problem in the widget itself.

  • Kiran Support Team Lead
    Replied on September 22, 2018 at 9:56 AM

    Please note that the payment field is considered as a one field with multiple inputs which is why the validation is done for the entire payment field and not using individual fields within the payment section. Also, the next key in the Android key works same as a tab key in in the PC keyboard. You may notice the same functionality of error message when tab key is used on the form in the PC browser. 

    Let me forward the thread to our backend team as a feature request to validate the fields in the payment section when they are focused out. Unfortunately, we cannot provide any ETA at this moment. However, if there is any news you'll be updated here on this thread. 

    Thanks!