What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Integration with Constant Contact

    Asked by jkeyworth on December 19, 2012 at 07:12 PM

    I've tried several times to integrate Jotform to CC. I've followed the directions but to no avail. Nothing is showing up in the selected CC list. Can you help?


    Jon Keyworth


    Page URL:

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    JotForm Support

    Answered by jonathan on December 19, 2012 at 07:45 PM

    Hi Jon

    Can you please give us more details.

    Does it have any error message when integrating? You should have a CC list already setup in your CC account -- this will be use in the integration.

    If you believe you have everything setup properly already, can you try reloading your browser and redo the jotform re-integration process to CC again.

    Please update us of the results.


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    Answered by jkeyworth on December 19, 2012 at 07:48 PM
    I'll be happy to. Thank you for your quick response. I do not get any error message.
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    Answered by cettox on May 10, 2013 at 10:47 AM

    Hi jkeyworth,

    I investigated the issue so far, there seems no problems on our side. The submissions data correctly submitted to Constant Contact, and they correctly stores the new contact information. The problem is that their GUI implements a serverside cache to improve performance, and any changes through api does not sometimes propogate to GUI.


    They also confirm this behaviour on the following link:



    You may try to add some dummy contact to the list and remove it to delete GUI cache. If your problem is not solved you may contact us again.




    Have a nice day!