Embed script with form's Custom URL not working

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    lindentertainment
    Asked on September 22, 2018 at 12:46 PM

    this address will embed... copied fom jotform.........................

    [embed]https://form.jotform.com/82613162564152[/embed]  


    this will not........copied from jot form.......................

    [embed]https://www.jotform.com/lindentertainment/vendor-application[/embed]


    WTF? 

  • Profile Image
    Mike_G
    Answered on September 22, 2018 at 04:38 PM

    We would like to apologize for any inconvenience. We will be glad to help you with your concern. Can you tell us the website where the form is or supposed to be embedded, please?

    And, have you tried using this instead?

    [embed]https://www.jotform.us/form/81735966205160[/embed]

    We will wait for your response.

  • Profile Image
    lindentertainment
    Answered on September 23, 2018 at 09:31 AM

    for whatever reaswon... the address you just sent would not populate from your website... it worked with what you sent.

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    Mike_G
    Answered on September 23, 2018 at 09:49 AM

    I'm sorry for any troubles, but can you help us understand your most recent response to this thread by giving us more details about what you mean here — "the address you just sent would not populate from your website".

    Also, can you clearly confirm if your concern is already resolved, please? Otherwise, if you need any further assistance, please do not hesitate to let us know.

    We will wait for your response.

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    lindentertainment
    Answered on September 23, 2018 at 11:23 AM

    ok... on "my forms"  when I preview the form (which is where i copy the address for our website) they all have similar addresses...[https://form.jotform.com/82615881164158] with the numbers. with the exception of riverhawk vendor. on preview i get this:  [https://www.jotform.com/lindentertainment/vendor-application]

    and that would not work on wordpress as the others did.  The address you sent me did work for that vendor form... so yes it is resolved for now.

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    Mike_G
    Answered on September 23, 2018 at 12:10 PM

    Thank you for confirming that your issue is already resolved.

    Just to explain it further, the URL that you are getting when you preview the Vendor Application for Riverhawk Music Fest form is its custom URL. The custom URL of the form is enabled that is why you are getting it instead of the direct URL (which has the series of numbers).

    How-to-Create-a-Custom-URL-of-a-Form