[New Sheets] - In the new submissions page, where are the Incomplete Payments?

  • ghostwalk
    Asked on September 23, 2018 at 7:26 AM

    With the New Version of Submissions page, how are Incomplete Payments seen?

  • Adrian
    Replied on September 23, 2018 at 7:49 AM

    UPDATE (May 27, 2019): Incomplete Payments option is available in the JotForm Sheets. 

    1. Click on the three dots in the Sheet and select Incomplete Payments.

    1558941901Incomplete1 Screenshot 10

    2. Click on the See Details.

    1558941916Incomplete2 Screenshot 21

    3. If you want to complete this incomplete payment, click on the Complete button.

    1558941928Incomplete3 Screenshot 32

    4. If you are sure to want to complete this submission, click on the OK.

    1558941940Incomplete4 Screenshot 43

    5. If you want to delete the incomplete payment, click on the Delete button.

    1558941952Incomplete5 Screenshot 54

    6. If you are sure to want to delete this incomplete payment, click on the Delete button.

    1558941963Incomplete6 Screenshot 65

    You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets

     

     

    The Incomplete Payments cannot be seen at the moment in the new submissions page as that feature has not been implemented yet.

    We will let you know via this thread once there is an update on this.

    In the meanwhile, you can see the Incomplete Payments in the submissions page of your forms by viewing the submissions via this URL pattern:

    https://www.jotform.com/submissions/72487923243260 where 72487923243260 is the ID of the form.

  • Nur Karabağ JotForm Developer
    Replied on May 27, 2019 at 7:57 AM

    UPDATE: Incomplete Payments option is available in the JotForm Sheets. 

    1. Click on the three dots in the Sheet and select Incomplete Payments.

    1558941901Incomplete1 Screenshot 10

    2. Click on the See Details.

    1558941916Incomplete2 Screenshot 21

    3. If you want to complete this incomplete payment, click on the Complete button.

    1558941928Incomplete3 Screenshot 32

    4. If you are sure to want to complete this submission, click on the OK.

    1558941940Incomplete4 Screenshot 43

    5. If you want to delete the incomplete payment, click on the Delete button.

    1558941952Incomplete5 Screenshot 54

    6. If you are sure to want to delete this incomplete payment, click on the Delete button.

    1558941963Incomplete6 Screenshot 65

    You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets