Limit issues - trial period?

  • reggo
    Asked on September 24, 2018 at 12:03 AM

    Hi support

    As you know we are first-time users of JotForm and therefore, I was not aware I could create additional forms on the same free account.

    I have just created another form in order to capture the overflow of submissions, however, could you please just extend the limit of the original form for one week until the end of the month - otherwise I will have to physically have to try to remove several of the submissions and enter them into the other form (very time-consuming).

    If you could please help us this time, we would like to maintain the free account while we are in the trial-period in order to test its functionality (for future use).

    Thanks
    Terri

  • Nik_C
    Replied on September 24, 2018 at 5:28 AM

    You can use our Get more section: https://www.jotform.com/myaccount/getMore to find out ways to increase the submissions limit for Free.

    Let us know if you have any further questions.

    Thank you!