What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The conditions is giving me a Javascript error in I.E. 7.0 and in 8.0 JotForm is undefined

    Asked by jubei on May 10, 2010 at 10:01 AM

    When the user selects New user from the drop down menu certain fields are suppose to Hide. When i put the conditions in and run the page i get a javascript error. 'JotForm' is undefined. my form id is 1160100321.

    Thank You

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    JotForm Founder

    Answered by aytekin on May 11, 2010 at 03:03 AM
    We will look into this problem and get back to you.
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    Answered by rcheriel on April 01, 2011 at 04:20 PM

    It looks like this is still an issue.

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    JotForm Support

    Answered by NeilVicente on April 02, 2011 at 06:33 AM

    Hi rcheriel,

    Can you provide me more details regarding your problem? I checked your forms and found one that uses a condition. I inspected the condition and tested how it works and it seems to be fine. We would like to know what your concern is about and we'll be more than happy to help.